Privacy policy

Highlights of our privacy policy statement.

Overall policy

Casepoint takes its privacy policy very seriously. We try to extend the same level of privacy that we expect from other websites to our website visitors. We are in compliance with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield framework requirements.

We will not sell, trade, exchange, or otherwise make available any personally identifiable information to any other company or organization not directly affiliated with Casepoint (“the Company”).

Information collected

  • When you request additional information or register on Casepoint’s website, the Company will ask you to provide basic contact information.
  • When you purchase Casepoint’s applications or services (the “Services”), the Company will ask you to provide billing information.
  • Casepoint uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with the Company’s websites and emails.

Use of information

  • Casepoint uses information collected to provide you with the services you request.
  • Casepoint may use information collected to provide you with additional information about the Company’s Services.
  • Casepoint may use information collected to improve the Company’s websites and Services.
  • Casepoint does not share, sell, rent, or trade personally identifiable information with third parties for promotional purposes.
  • Casepoint may share information collected with other companies that work on Casepoint‘s behalf.

Customer data

  • Casepoint customers may electronically submit data or information to the Company’s services (“Customer Data”).
  • Casepoint will not review, share, distribute, or reference any such Customer Data, except as provided in the Casepoint Master Subscription Agreement, or as may be required by law in accordance with Casepoint.
  • Casepoint may access Customer Data only for the purposes of providing services, preventing or addressing service or technical problems, at a customer’s request related to customer support matters, or as may be required by law.
  • Casepoint uses third-party analytics services from Intercom to help understand your usage of our services. For more information on how customer data is used on Intercom click here.

Communication preferences

  • Every marketing email from Casepoint contains instructions on how to opt-out of receiving further marketing emails from the Company.
  • You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails.

Google API Services Privacy Policy

Casepoint specifically complies with the Google API Services User Data Policy, including the Limited Use requirements for Restricted Scopes. Click here to learn more.

Contact us

  • For any questions or concerns regarding our privacy policy please feel free to contact us at
  • If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our US-based third party dispute resolution provider (free of charge) at

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