Google API Services
Casepoint is technology used by legal teams for the purposes of litigation, compliance, and investigations; broadly known as eDiscovery. Casepoint will electronically collect data (“Customer Data”) in support of legal team review. We have been supporting secure, defensible data collections since 2014. We do not use POP3 or IMAP protocols or ever require sensitive personal information, such as user credentials. The collection process is fully automated and requires user authentication to allow access to data, and provides the ability for the user to revoke authentication as well.
Casepoint will only access Customer Data for the purposes of providing services, preventing or addressing service or technical problems, at a customer’s request related to customer support matters, or as may be required by law. Casepoint employees, agents, or contractors do not read the data, unless having first obtained the user’s affirmative agreement to view specific messages, files, or other data.
Casepoint will not review, share, distribute, or reference any such Customer Data, except as may be required by law. Use is limited to internal operations. We do not sell, rent, or trade Customer Data with third parties for any purpose.
Casepoint has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the data it processes. Casepoint will process received Customer Data only in ways compatible with the purpose for which it was collected.