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While remote work has become more common over the last decade, there’s no doubt that COVID-19 has increased the modern workforce’s reliance on it. According to a recent survey by PWC, 83% of employers say the shift to working remotely due to the pandemic has been successful for their company, and less than one in five executives say they want to return to the office as it was pre-pandemic.
From the perspective of eDiscovery, however, flexible working arrangements present substantial new challenges. Employees working from home often use multiple devices that operate outside of workplace networks and store sensitive data from a broad range of sources, including proliferating social media sites and cloud repositories. Organizations responding to legal holds are finding it more difficult and time-consuming to identify and access the requested data.
In the context of a rapid expansion of data privacy and security regulations in addition to a recent surge of related litigation, investigations, and inquiries, the increasingly fragmented data landscape poses serious risk and inefficiencies for legal teams trying to preserve, collect, organize, and understand potentially relevant data in emerging matters—and begin developing a coherent legal strategy.
To address these challenges and make it easier for litigators to link key facts from multiple data sources into a coherent narrative, Casepoint recently expanded its legal hold capabilities, which are fully integrated within the Casepoint Legal Discovery Platform. The idea is to build upon the functionality of standard matter mapping systems by bringing together legal hold, collection, and collaboration capabilities with intelligent processing where evidence can be analyzed and reviewed within the same workspace, eliminating the need for risky data transfers. Among other benefits, this all-in-one platform streamlines the legal discovery process from legal hold to review and eliminates the need for users to log in and out of multiple applications. In doing so, Casepoint’s Legal Discovery platform enables a unified, intuitive interface that is designed for efficient workflows and, ultimately, reduces the cost, time and complexity of implementing legal holds.
Casepoint’s platform now:
- Defensibly records, preserves, and tracks the details and life cycles of all holds
- Automates notification of all potential data custodians
- Provides customizable email templates linking notification responses directly to a collection log
- Allows mass uploads of data for custodians who can then match input criteria to a specific hold
- Automatically populates individual custodian-level information into the collection log
- Includes advanced search and filtering tools
From within the Casepoint Legal Discovery platform, users of the Casepoint Legal Hold module can remotely collect native data directly from mobile phones, as well as most cloud and on-premise sources, integrating that data directly into the platform. This includes social media sites and other cloud-based sources—including Slack, Google Drive, Gmail, Box, Dropbox, OneDrive, Outlook, and more.
Users can easily import or export documents directly to and from the Casepoint platform, easing the collection burdens of supporting case information and streamlining the process of correlating data imported from multiple sources and documents. They can then efficiently monitor the status and the progress of preservation and collection efforts, as well as generate reports with the information that is necessary to successfully manage legal holds. Because collection, legal hold, and review are within the same platform, users have a seamless eDiscovery process from beginning to end—without the need for multiple platforms.
Clearly, some of the challenges posed by COVID-19 are as old as flexible work arrangements themselves, but the proliferation of data across multiple devices and networks has made these challenges ever more important to address. Fortunately, integrated platforms like Casepoint Legal Discovery are helping legal teams create case narratives faster, with less effort, regardless of what work culture and working models will look like in the future.
See the full Legal Hold press release here.
Learn more about Casepoint’s Legal Hold capabilities here.
