mLINQS is now Casepoint!
We’re thrilled to announce that we are now Casepoint!
Since mLINQS’ acquisition in 2025, Casepoint and mLINQS have been working closely together to strengthen and streamline the experience we deliver to our customers. As part of that ongoing collaboration, we’ve made the decision to operate as one unified brand — under the Casepoint name.
We will have an upgraded look coming in March on our websites, resources, and materials. While our look and voice will have evolved, our commitment to you hasn’t changed: powerful technology, trusted partnership, and relentless focus on what helps you move faster and smarter.
This rebrand is more than a new name and design, it’s a signal of where we’re headed, and our commitment to being a forward-thinking partner to our customers.
At this time, there is no action required on your part. Contracts, invoicing, products, and support all remain unchanged. You will continue working with the same people you know and trust.
Below, you’ll find answers to the most common questions about this exciting step forward.
Why is mLINQS rebranding to Casepoint?
In 2025, Casepoint + OPEXUS announced its collaboration with mLINQS, backed by a majority investment from Thoma Bravo. These companies coming together demonstrate our continued commitment to offering modern workflow solutions that address the regulatory, compliance, and complex data challenges our government customers face daily.
What this means for you: faster innovation, stronger security and compliance support, and a broader, more powerful set of solutions built for your needs, including the ability to simplify operations, reduce risk, and improve outcomes for your organization.
Why did you choose to operate under the Casepoint name?
Casepoint has a strong reputation in the market for innovation, customer success, and secure technology. Operating as one company under this name allows us to build on that reputation while carrying forward mLINQS' deep public sector and regulatory expertise.
How will this benefit me as a customer?
You’ll continue working with the same people you know and trust, while gaining the advantages of a broader and more integrated suite of solutions, broader government expertise, and greater investment in innovation and support. Over time, you can expect meaningful product and service enhancements, improved system integration, and a more unified user experience, all delivered with the reliability and continuity you deserve and expect.
Operating as Casepoint strengthens our ability to deliver secure, reliable solutions by combining mLINQS' deep relocation and government workflow expertise with Casepoint’s gold-standard technology and security infrastructure.
For nearly two decades, Casepoint has earned the trust of federal agencies, Fortune 500 companies, and leading legal teams as an industry leader in data discovery.
What distinguishes Casepoint is its security-by-design approach, with rigorous controls embedded at every layer of the platform—from infrastructure and encryption to access management and continuous monitoring. Casepoint’s platform has achieved FedRAMP High authorization, as well as DoD Impact Level 4 (IL4), IL5, and IL6 authorizations, and has proven its resilience in some of the most demanding environments.
Do I need to update our contracts or procurement documents now?
No. All contracts remain in place with mLINQS at this time. We will proactively communicate well in advance if any contract updates are required.
Will invoices still come from mLINQS?
Yes. Invoices and billing will continue under mLINQS until further notice.
Who should I contact for billing or support questions?
Please continue using your existing billing and support contacts. Those are not changing.
Will my support contacts or processes change?
No. You’ll continue to work with the same team, using the same support channels you rely on today.
Will email addresses or phone numbers change?
The phone numbers you currently use to reach your mLINQS contact will remain the same. The main mLINQS Technical Support phone number is listed on our main webpage (301-287-6218).
Why are my mLINQS contacts now emailing me from @casepoint.com instead of @mlinqs.net?
mLINQS and Casepoint are becoming one company under the Casepoint name. Updating our email addresses is one of the first visible steps in that process.
Will emails sent to @mlinqs.net still reach my contacts?
Yes. Emails sent to @mlinqs.net will continue to be delivered. Once you receive a Casepoint email, we encourage you to reply, so your system saves the updated address.
Will this affect how I log into my mLINQS products or portals?
No. Login information and product access are not changing at this time.
Are support or delivery team email aliases changing?
No. This change only applies to individual employee email addresses. All customer delivery team aliases — including Info@mlinqs.net and Helpdesk@mlinqs.net — remain unchanged at this time.
What should I communicate within my agency?
Nothing at this time. You’ll continue using the same products, logins, and support contacts as before. The only change right now is that individual employees will begin emailing you from @casepoint.com addresses instead of @mlinqs.net.
When will the full Casepoint brand be launched?
The full brand reveal is planned for March 2026.
How will you keep me informed as changes happen?
We’ll proactively share updates through direct emails, your account teams, and customer support channels.
Where can I go for the latest updates?
Your customer support contact will be your best resource. We’ll also provide periodic updates through our official communications.
With the unveiling of the new Casepoint brand, can I expect enhancements to mLINQS products in the near future?
Yes. Bringing mLINQS and Casepoint together under a single brand significantly strengthens our ability to modernize and reimagine what is possible in relocation technology.
Operating under the Casepoint name provides greater resources, advanced technology, and expanded expertise to deliver more stable, secure, and intelligent solutions. This includes enhanced customer success capabilities, faster issue resolution, and accelerated innovation to help agencies manage information more efficiently and transparently.
Under the unified Casepoint brand, customers will also benefit from expanded support, engineering, and monitoring teams. These investments enable proactive issue detection, faster resolution, and more responsive, hands-on support.
More than 60% of Casepoint’s features and functionality have been driven directly by client feedback, and that collaborative approach will continue. Building the future together means co-designing innovations that reflect your real-world needs and operational challenges.
This is the future of relocation at Casepoint: secure, accountable, and modern.