Businesses are likely still in the process of evaluating the long-term impact that COVID-19 will have on their legal spend budgets, and what that means for their interest in legal technology or relationships with alternative legal service providers (ALSPs). But decisions may ultimately depend on a simple calculus made by each organization: Does the comprehensive range of services offered by many ALSPs trump the return on investment offered by purchasing a piece of legal tech for in-house use?

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