Improve Efficiency Across Your Agency’s FOIA Process

Growing request volumes, expanding data sources, and limited resources make it increasingly difficult for agencies to meet disclosure obligations. Casepoint FOIA streamlines work across the lifecycle so teams can respond more efficiently, maintain transparency, and improve service to the public.

  • Keep Pace With Growing Demand

    Keep Pace With Growing Demand

    Automate manual tasks and streamline workflows to help teams manage increasing request volumes and reduce backlogs.

  • Improve Response Quality

    Improve Response Quality

    Help requesters provide complete, actionable information while giving FOIA professionals the tools to deliver consistent, defensible responses.

  • Strengthen Operational Visibility

    Strengthen Operational Visibility

    Track workloads, deadlines, request status, and reporting requirements from a centralized platform.

Move Every Request Forward — From Intake Through Production

Casepoint FOIA connects the people, processes, and information involved in responding to public records requests. Configurable workflows allow agencies to adapt the platform to their operational requirements.

Intake

Capture requests through FOIA.gov and the Casepoint requester portal, with support for Login.gov and Pay.gov integrations.

Assignment and Workflow

Categorize and route incoming requests to the appropriate team members while managing assignments, deadlines, inboxes, and status.

Collection

Request records from internal custodians and connect directly to Microsoft 365, Teams, and other cloud data sources to streamline collection.

Processing

Process more than 600 native file types, including audiovisual files, text messages, and chats.

Review and Redaction

Use AI and advanced analytics to search, categorize, tag, review, and bulk redact responsive records. Transcribe and redact audio and video without leaving the platform.

Production and Delivery

Create and publish production packages directly to requesters in just a few clicks, with automated notifications when records are ready.

Reporting

Monitor workloads, request status, and backlogs through dynamic dashboards. Create, schedule, and export standard DOJ reports in required formats.

Put Generative AI to Work Across FOIA Operations

Casepoint FOIA’s generative AI assistants reduce redundant requests, improve submission quality, and streamline intake — helping agencies use limited resources more effectively.

Put Generative AI to Work Across FOIA Operations
  • Reading Room Assistant

    Reading Room Assistant

    Direct requesters to relevant published records, reducing redundant requests.

  • Request Writing Assistant

    Request Writing Assistant

    PATENT PENDING

    Assist requesters in creating complete, actionable requests, reducing back-and-forth and accelerating fulfillment.

  • Request Intake Assistant

    Request Intake Assistant

    Categorize and route incoming requests while flagging incomplete or bot-generated submissions, helping teams prioritize their workloads.

Go Beyond Request Management With eDiscovery Built In

Casepoint FOIA brings advanced processing, review, redaction, and production into the same platform. Agencies can work with complex records without relying on disconnected review tools or transferring sensitive data between systems.

  • Intelligent Processing

    Intelligent Processing

    Process more than 600 native file types, including audiovisual files, messages, and chats.

  • Accelerated Review and Advanced Redaction

    Accelerated Review and Advanced Redaction

    Search, categorize, tag, and bulk redact records. Transcribe and redact audio and video within the platform.

  • Streamlined Production

    Streamlined Production

    Create and publish production packages directly to requesters in just a few clicks.

Trusted Across the Federal Government

Nearly 80% of U.S. federal agencies trust Casepoint to support sensitive and complex data needs.

  • 30+ Years of FOIA Experience

    30+ Years of FOIA Experience

    Work with a dedicated, experienced team that understands the complexity of government FOIA operations and disclosure requirements.

  • Unmatched Security

    Unmatched Security

    Protect sensitive government information with a platform that is FedRAMP® High Authorized and DOD Impact Level 5 and 6 Authorized.

  • Trusted Partnership

    Trusted Partnership

    Gain a long-term strategic partner focused on your agency’s outcomes — not simply a software provider.

Casepoint FOIA: Modernize FOIA Operations. Reduce Backlogs. Build Public Trust.

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