Certifications
We are passionate about helping our customers learn and grow professionally. We are excited to offer Casepoint Certifications, an entirely free set of exams that showcase your proficiency with Casepoint software. Casepoint Certifications are available for all users through Casepoint Academy within the platform.
Read the description of each certification to determine which certification you’d like to pursue. Users can achieve as many certifications as they’d like. Managers may consider assigning specific certifications as a tangible way to show that your team is proficient in Casepoint’s platform. All certifications are completely free.
Each certification comes with supporting learning materials like short videos and articles provided through Casepoint Academy and the Help Center. Users also receive hands-on learning as they continue working within the Casepoint platform.
Exam takers can learn, prepare, and study at their own pace. Once users begin preparing, they can take the exam at any time, as long as they remain users in the Casepoint platform.
When ready, take the exam for your chosen certification. All exams are online, timed, open-book tests containing a variety of multiple-choice, true/false, and matching questions. Use your knowledge, notes, Casepoint’s Help Center, and your own workspace to determine the answers. You can take exams multiple times, and there is no waiting period to re-attempt an exam.
When you pass an exam, you will receive the associated certification that you can share on your resume and display on your LinkedIn profile.
01
We currently have three certifications available: Casepoint Reviewer, Casepoint Review Manager, and Casepoint Advanced User. There are more to come, so stay tuned!
02
It is entirely free!
03
To obtain a certification, you must pass a timed one-hour exam. How much time you require to prepare for that exam will depend on your proficiency level with Casepoint.
04
Log into the Academy by first logging into Casepoint, click the (?) Help icon in the top-right, and click Academy. On the Courses page, select Certifications, which will display the available certification courses. Click on the course that you would like to enroll in. Then select the Enroll button and complete the process.
05
When you enroll in the course associated with the Certification you are interested in, the course will direct you to suggested learning resources such as the Help Center and recorded videos.
06
Yes, you will receive instructions on how to do that after you pass the exam.
07
There are five types of questions you will be asked: Single Select, Multi Select, True/False, Ranking and Matching.
08
Immediately after completing the exam, you will be notified of your results.
09
Yes, you will receive and electronic certificate. You will not receive a card copy.
10
You can retake the exam immediately after taking it. There is no waiting period.
Log into Casepoint and visit the Casepoint Academy page by clicking on the question mark in the upper right corner of your screen. You can also email certifications@casepoint.com with any questions.
At Casepoint, we’re more than just a software provider, we're a trusted partner — a team of experts invested in helping customers meet business objectives and achieve successful outcomes for their toughest challenges.
