Despite recent efforts to enhance the Freedom of Information Act (FOIA) process, the federal government faces significant challenges. The surge in FOIA requests, reaching a record-high of 928,353 in fiscal 2022, has strained agencies already dealing with a backlog. Manual processes, outdated technology, and a lack of interoperability further hinder efficiency.

Authored by Amy Hilbert, Executive Vice President of Government Solutions, the blog sheds light on the difficulties agencies encounter with manual processes, outdated technology, and increasing workloads. Amy suggests leveraging eDiscovery technology to address these challenges. This technology aligns with the Biden Administration’s Open Government National Action Plan, offering a sustainable solution to reduce strain, enhance communication, and expedite FOIA processes — ultimately benefitting both government agencies and requesters. Read the full article by Amy Hilbert by clicking here.

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