Respond Faster
AI-powered search and summarization help your team find responsive records sooner, with people in control of key decisions.
Public Records Management
Get Ahead of Your Public Records Requests
Request volumes keep growing, records sit in more systems, and public records teams are stretched thin. Casepoint Public Records gives teams across state, local, and education organizations one secure platform to manage every request from intake through review, redaction, and production.
Collect From Where Work Happens
Pull records from email, collaboration platforms, and cloud systems without leaving the request.
Follow Your Statute
Manage your state's deadlines, exemptions, and reporting requirements in one place.
One Platform for Every Stage of a Request
Casepoint Public Records keeps each request in one secure environment, from the moment it arrives to the final production.
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01
Intake
Bring every request into one place and track it against your deadline.
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02
Collection
Gather responsive records from the systems where they live.
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03
Review
Search, summarize, and analyze records at scale.
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04
Redaction
Bulk redact documents, audio, and video to protect exempt and sensitive information before release.
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05
Production
Deliver responses with a full audit trail behind them.
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01
AI-Powered Search and Review
Casepoint IQ™ brings advanced analytics to large, complex data sets, and IQ Assist adds AI-powered search and document summarization. Your team reaches relevant records faster and cuts manual effort, while people keep oversight of key decisions.
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02
Connections to Modern Data Sources
Public records now live in email, collaboration platforms, and cloud systems. Casepoint connects with Microsoft 365, Teams, Slack, Google Workspace, and other common systems, and processes over 600 file types, so your team collects and reviews responsive records in the same environment where it manages the request.
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03
Workflows That Follow Your Statute
Public records laws differ by state, and so do their deadlines, exemptions, and reporting requirements. Casepoint Public Records gives your team one place to manage those requirements through every stage of a request.
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04
Requester Portal and AI Intake
Requesters file requests, check status, and download records through a dedicated portal. AI assistants help requesters write clearer, better-scoped requests, and flag duplicate, redundant, and bot requests so your team can focus on those that need action. Automated notifications keep requesters informed as each request is accepted, in progress, and ready for download.
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05
Reading Room
Publish redacted records from completed requests to a public Reading Room, so people can find what they need without filing a request. An AI assistant lets the public search the Reading Room through chat, which reduces unnecessary requests and backlogs.
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06
Reporting Built Into the Work
Track and report on request activity from the same platform where the work happens. Build custom reports, have them emailed to leadership on a schedule, and meet reporting requirements without a separate tracking process.
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One Platform When a Request Becomes a Matter
Public records sits alongside Casepoint's eDiscovery, legal hold, investigations, and compliance capabilities. When a records request turns into litigation, your team continues in the same platform without moving data between disconnected systems.
Protect Sensitive Records at Every Step
Casepoint’s cloud-native platform is FedRAMP® High and DOD IL5/6 authorized, the security foundation behind our work with sensitive government data. Permissions-based controls and detailed audit trails help your organization protect sensitive information and maintain a defensible public records process.
Proven Across Every Level of Government
Casepoint brings 30+ years of experience supporting records, investigations, and litigation work for state agencies, local governments, school districts, and universities. We have managed some of the most sensitive, high-volume request workloads in government.
Hands-On Support From Day One
Our legal and technology experts help with your setup and onboarding, then stay with you through ongoing support and proactive guidance.
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