Oliver Silva

Vice President, Product Operations

Oliver Silva is a legal industry veteran with over 20 years of experience who loves helping others develop innovative solutions through technology. Oliver’s drive for developing technological solutions to complex problems allows him to assist clients in achieving successful outcomes and realizing value. He thrives when presented with a challenging business problem and is at his best applying cutting-edge technology. As the Director of Enterprise Accounts at Casepoint, Oliver brings a customer-first approach that enhances Casepoint’s customer-centric view of its products and services. He has developed this approach by listening to client feedback from Casepoint users and previous roles in legal service companies, including Am Law 100 law firms and state government agencies. Oliver specializes in process improvement, successful onboarding, product adoption, customer relationship building, solutions architecture, application of AI, and customer management strategy.