Amy Hilbert, EVP of Government at Casepoint, highlights the overwhelming challenges federal agencies face with the sharp rise in FOIA requests. In her blog, she examines how the unprecedented volume—expected to surpass 1.3 million in FY 2024—and increasing complexity of requests are creating backlogs, litigation risks, and rising costs for government agencies.
Hilbert emphasizes how AI-powered technologies can alleviate these burdens by streamlining workflows, reducing human error, and automating critical processes like data collection and redaction. As agencies confront mounting transparency demands, adopting innovative tools isn’t just a solution—it’s a necessity for securing compliance and enhancing efficiency in FOIA processing.
Author
Executive Vice President, Government
Amy Hilbert is Casepoint’s Executive Vice President of Government, where she is responsible for creating and managing client relationships with federal and state government agencies. She brings 20+ years of experience supporting federal-civilian and DOD clients. Prior to joining Casepoint, Amy was Vice President of Client Services at a leading Gov…
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