Webinar Summary
America.gov is creating a single front door for citizens to access federal agencies. As access becomes easier, agencies need to prepare for what may follow: more requests flowing into workflows already under pressure from growing volumes, complex data sources, and limited resources.
As 2027 planning takes shape, now is the time to assess whether the processes behind that front door are ready.
Join Casepoint for a practical discussion on how government teams can evaluate readiness across intake, records access, review, redaction, production, staffing, and request volume, and identify where workflow modernization, automation, and AI can help increase capacity without simply adding headcount.
You’ll learn how to:
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Assess your FOIA and public records workflow readiness for 2027
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Identify bottlenecks that could worsen as request volumes grow
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Prepare for records spread across increasingly complex data sources
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Determine where automation and AI can reduce manual work
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Prioritize modernization efforts before 2027 plans are finalized
While America.gov is an immediate consideration for federal agencies, state and local governments face many of the same expectations around access, transparency, and faster service.
Don’t wait for higher demand to expose the gaps. Get your workflows ready for 2027.
Kelly Swank
Vice President of Government Sales
Kelly Swank is a federal government market and legal technology executive with more than 26 years of experience spanning government technology, eDiscovery, public records, enterprise data, and emerging technology. As Vice President of Government Sales at Casepoint, Kelly works closely with government leaders and industry partners to understand evolving challenges and develop strategies that support agency missions.
Throughout her career, Kelly has taken a client-centric approach, focusing first on the customer’s mission and challenges before identifying the right technology solution. Before joining Casepoint, Kelly served as Director of Business Development for two open-source technology start-ups, helping expand their presence across the federal government. Previously, she spent 20 years at LexisNexis, building deep expertise across legal research and technology, public records, and business information.
Kelly brings a broad perspective to AI, data, and government modernization and is passionate about connecting emerging technologies with practical use cases that help agencies operate more efficiently and make better use of their information.
Stephanie Muxfeld
Vice President of Product
Stephanie Muxfeld is a transformational product executive with over 20 years of experience leading large-scale technology modernization, product transformation, and organizational change across Fortune 50 enterprises and high-growth organizations. Currently Vice President of Product at Casepoint, she is known for turning strategic ambiguity into focused, high-velocity execution—building high-performing product teams, modernizing complex platforms, and elevating product organizations into trusted strategic partners. Her background spans executive product leadership and management consulting, with a track record of leading multi-million-dollar initiatives that align user needs, business strategy, and technical feasibility to drive measurable growth and operational excellence.
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