From Reactive to Strategic: Rethinking Legal Operations at Scale
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Webinar Summary
As legal teams scale, complexity grows fast: more matters, more data, more stakeholders, and more pressure to demonstrate value to the business. Yet many organizations are still relying on fragmented tools, manual processes, and limited visibility to manage it all.
The result? Reactive decision-making, unclear ownership, rising costs, and operational friction that slows both legal and the business down.
In this live session, we’ll explore how leading legal teams are rethinking their operating models to stay in control, without sacrificing speed.
We'll explore:
Where traditional legal operations models break down at enterprise scale
How top teams gain visibility across matters, data, and risk
The real tradeoffs between control, speed, and cost
Practical ways to add structure without over‑engineering legal work
Midori Vasquez
Legal Operations Manager
Midori Vasquez is the Legal Operations Manager at Elastic, where she leads the outside counsel and vendor management and eDiscovery automation and initiatives. With a career that spans from litigation and knowledge management at Ogletree Deakins to building the legal ops function at Arconic, Midori brings a unique "builder" mindset to every project. A firm believer in the power of legal tech, she also teaches legal technology at the Duquesne University School of Law, preparing the next generation of legal professionals for a tech-driven world.
Mitch Bennett
VP, Customer Services
Mitch Bennett is Vice President of Customer Services at Casepoint, where he oversees the team running all customer onboardings and migrations to Casepoint’s industry-leading FOIA solution. With over a decade of experience leading professional services organizations inside enterprise SaaS companies, Mitch has built a career on one core belief: that technology transformations succeed or fail based on the people and processes behind them, not just the software. He has personally overseen the delivery of dozens of government implementations, building the systems, teams, and standards that ensure agencies go live on time, in budget, and with the confidence to hit the ground running. Across his career at Casepoint and beyond, Mitch has earned a reputation as a steady, results-driven leader who takes the complexity of government technology seriously and treats every customer’s mission as his own. For FOIA professionals evaluating a move to Casepoint FOIA, Mitch is the person who will be in your corner from day one.
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