Overview
A Fortune 100 defense contractor faced a high-stakes compliance matter on a rocket docket, creating significant time pressure around a large and complex data migration. The matter also involved controlled unclassified information (CUI), raising the security requirements for the data and narrowing the range of platforms able to support the work. Expectations were high from the start, with the legal team bringing frustration from prior provider experiences and little patience for delays or missteps.
Casepoint provided a secure, practical way to move forward. The team helped the contractor manage access to sensitive data, establish direct transfers into the environment, and support review across multiple parties and workflows under tight deadlines.
As the scope expanded from an expected 1 TB to 6.7 TB, Casepoint helped the contractor adapt its review and data strategy, using priority-based review supported by Casepoint CaseAssist and a longer-term storage path through Casepoint Filestore™.
The Challenge
The primary challenge for the Fortune 100 defense contractor was a major compliance issue on a rocket docket, which meant the case was moving on an unusually accelerated timeline.
The matter also involved CUI, raising the security requirements for the data. Because not all review teams were approved to work with CUI, parts of the matter required a custom review workflow. That helped drive the contractor to Casepoint, whose security credentials — including DOD Impact Level 5 (IL5), IL6, and FedRAMP® High — uniquely positioned it to support the matter.
Several additional layers of complexity were involved:
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Multiple parties with distinct roles: Multiple subgroups within the defense contractor, along with a legal team and other review teams working with the organization, created a web of stakeholders well beyond a typical engagement. Different groups were responsible for different stages of review, adding coordination complexity from the start.
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Poor prior vendor experiences: The legal team brought a highly demanding approach from the outset, shaped by frustrating experiences with other providers’ lack of responsiveness.
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Duplicate data across platforms: A team was uploading some of the data into Relativity while other data was being loaded into Casepoint, because Relativity couldn’t support the CUI portion of the matter. In several instances, the same data was sent to both teams, requiring Casepoint to identify and remove duplication.
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Unexpected data volume: The organization anticipated migrating 1 TB of data, but the total came in at 6.7 TB, increasing the effort required to stay on schedule.
The Solution
Casepoint provided the contractor with a secure and practical way to move forward under intense time pressure. The environment allowed teams to control access and separate sensitive data within a single workspace, supporting security requirements tied to the matter’s CUI.
Getting data into the platform quickly was a big concern. Casepoint worked directly with the contractor’s IT personnel to set up Casepoint Desktop Client for direct transfers into the environment. The team also navigated approvals for data moving into the FedRAMP environment and handled more complex inputs like hard drives and BitLocker-encrypted forensic images. Constant communication across all of the parties in the migration was critical.
Casepoint also brought structure and prioritization to the review process in several important ways:
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Priority-based review strategy: The team organized review around Priority 1, Priority 2, and Priority 3 custodians so the most critical people and documents could be addressed first.
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CaseAssist-informed sequencing: After completing the initial review of Priority 1 custodians, the team used Casepoint CaseAssist, an AI-powered active learning tool, to help identify potentially relevant material within the Priority 2 population so reviewers could get to the most relevant materials faster.
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Faster, more focused review under pressure: Rather than changing the overall scope of review, this approach helped the team surface likely relevant material sooner and improve the pace and order of review under tight deadlines.
As the scope of the matter expanded, Casepoint also helped the contractor adapt its data strategy. What began as an expected 1 TB matter grew to 6.7 TB, requiring a more flexible plan for managing both active and original data.
That flexibility came through Casepoint Filestore™, a secure cloud data management and storage solution designed to preserve and manage large volumes of data. By moving original data into Filestore rather than treating it as active hosted data, Casepoint helped the contractor retain the information it needed without being double-charged for original and processed data.
The Results
Casepoint met every deadline to help the contractor and legal team achieve their objectives. The contractor was live within the Casepoint platform within two months, and the migration was complete within three months.
Support was a bright spot for all parties. Teams relied heavily on Casepoint to support core parts of the review process, and the relationship evolved from early pressure and skepticism to strong praise for Casepoint’s responsiveness, attention to detail, and ability to keep the process moving.
The matter also remains active in an important sense. While everything not requiring secure handling has been produced, the remaining secure content is still awaiting the necessary approvals, reflecting the continued security requirements around the matter and the role of Casepoint’s FedRAMP environment in supporting them.
Casepoint also helped set the contractor up for what comes next. Original data associated with the matter is already being positioned in Filestore, giving the organization a longer-term path for preserving that information. They can easily and safely move all data there once the legal matter is resolved.
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