Build a Practical Plan for the Year Ahead

A simpler way to submit a records request doesn’t necessarily make it easier to fulfill. As agencies improve public access, FOIA and public records leaders need to understand where work stalls and which changes would help their teams respond more effectively. 

This practical whitepaper walks federal, state, and local government leaders through four planning steps for 2027. Agency examples and short exercises help readers assess current operations, evaluate technology needs, and turn their findings into achievable priorities. 

Learn more about: 

  • Workload and Capacity: How to establish a baseline that accounts for unresolved requests, available staff time, and competing demands 

  • Workflow Bottlenecks: How to trace requests from intake to release and identify avoidable delays 

  • Automation and AI: How to choose a focused pilot, establish safeguards, and measure results 

  • 2027 Priorities: How to identify resource needs, build an investment case, and create an action plan 

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